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This is the closest to a hotel that I've stayed at in my last five or six stays in Italy. Everything you could have thought of is available: hair drier, shampoo and conditioner, wifi, Netflix, plus all the things you expect from a stay in an apartment. It is also unusually quiet, since the apartment is located at the back of a courtyard, well away from the street., a concern you might have staying so close to the train station. Luca is extremely responsive and informed and his recommendations for things to do and places to see (contained in his guidebook) were all well worth doing and seeing. The temperature in Milan could have been a little lower but I don't think Luca is in charge of that!