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We have no further comments about our stay. The only thing we want to share is that we were not amused about the high amount of cash payment at arriving in the appartement. The communication of belvilla (verbijlfsticket) suggests that the cash payments at arriving are 'optional'. But al of the payments appears to be required. Furthermore we are wondering why these costs (like fixed costs for energy per night or fixed costs for linen per person), could not included in the booking (price) directly. We are felt very seriously misled in the total costs of our vacation.
Another thing we want to share is: The communication of belvilla suggests that we only need to call the contact person of the accommodation if we couldn't reach the appartement between 4 and 6 pm. We arrived at 4 pm and nobody was there. We called the contact person and she was lightly not amused and told us that we had to call her one hour before our estimated arrival. She says we should know this because is was written down in the contract we should had received. But the only thing we have received was the 'verblijfsticket' of belvilla and no 'contract' she refecenced. Or we missed something?
Suggestions:1) The communication about the real total costs and arrival could be much better. 2) More or better all costs could be included in the booking price.
This avoids unpleasant surprises on arrival at the accommodation and the start of the vacation.
Thank you. Kind regards.
Wow! Fantastic holiday apartment in the forest quiet,peaceful and relaxing. Excellent equipped apartment with all your needs and then more. Bright, spacious and comfortable with balcony overlooking the forest. Location is situated for many interesting days out especially for walks in forest or by lake. We will definitely be making a return visit.