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We were new in booking Villa Holidays and it can be daunting with so much bad press around/online. However, don't be put off, this Villa is an outstanding, 5 Star plus property. From the outset, the owner was very responsive to enquiries and provided lots of information about the villa. We landed a few hours early but were allowed to drop off the suitcases. The check in process went smoothly and we were shown around the property and shown how everything works, and it was cleaned to an exceptionally high standard. The welcome pack was also a nice bonus which included all the basics as well as some fizz and local Gin, a very nice touch. The villa is located at the end of a very quiet road but is on a steep hill so using a car / taxi is recommended. There is a small supermarket located close which has all the basics but is a 25 minute round walk and is only recommended for the adventurous. There are a huge selection of supermarkets/shops located within a 10 minute drive to the bottom of the hill. We were a party of 13 and there is so much room with various seating areas both inside and outside on various floors to either catch the sun or to find shade. So much thought has been put into this property, there is seating for 14 in the main dining room, although we used the outside dining table on the patio, again for 14, next to the BBQ, where the views of the Sunsets were astonishing. There is a bar downstairs, with a small seating area which also houses a fridge, dishwasher, coffee machine and additional cutlery/plates to minimise the number of trips upstairs to the main kitchen. Little things, like providing dishwasher tablets, cleaning materials as well as tea and coffee were also greatly appreciated. The quality of the fixtures and fittings were second to none, and all the rooms are both large and excellently presented. There were enough facilities to keep everyone entertained, from sun loungers around the pool, a pool table, table football and table tennis as well as TV's in all the rooms. The villa was the main focal point of the holiday, we spent most of our time located here, it's got everything you need and more.... a few of us hired bikes from Bikepoint in Las Playas de Americas to cycle up Teide who we also highly recommend. If you are looking for a place to have a relaxing holiday with friends/family then this is it... I can't recommend it enough and thanks to everyone involved in helping to make this a fabulous holiday.