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Paul met us directly at the flat. Prior to arriving he was excellent with maintaining communication, especially as we changed our train tickets a week before arrival. The flat is on a great quiet street. However, it is next to a youth hostel. There are tons of places to eat and shop, including countless grocery stores and pharmacies. (The kebab place .3 miles away is a must!) Transit is frequent and easily accessible. The only two things I would note are: towel supplies are very limited; and, there are no blackout curtains so in the summer (or with a baby) it may be difficult to sleep.
I will be recommending this place to others when they visit Vienna.