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We stayed for 3 nights at Zen at Hibiscus Gardens resort, which is perfectly located for the main Macrossan street and all restaurants, shops, and amenities of Port Douglas, less than a 5 minute stroll away.
The apt is ideal for 2 people and was spotlessly clean upon arrival, and very well equipped. The owners were very accommodating allowing us to enter slightly earlier than check in time and also leave slightly later then check out time.
There was tea and coffee sachets for us to use, although a carton of milk would also have been very welcome, the owners had supplied cool water in the fridge.
The apts at the small resort are very close together and have a Balinese inspired look with lovely tropical plants all around. It is not a big resort and some apartments were rented directly through the hotel while ours was rented directly through the owner.
There was a young lady on reception desk for two days running who, unfortunately was not particularly helpful, or friendly, as we had thought there was a cafe on site for use to all guests, however, she said it was hotel guests only - although that was after we had to extract the information out of her while she was seemingly distracted with her computer and barely looked up. Not exactly a friendly face. There was another lady on our first day of arrival who was much nicer.
We were at Port Douglas to attend a wedding at St Mary's Church and we found Hibiscus was only a short drive away from the church and could have even been a comfortable walk had it not been too warm that particular day.
Peter and Keiko the owners are very helpful and we would recommend anyone interested to contact them directly.
Matthew the owner was great! We discovered his toaster didn’t work so sent him a message before leaving the condo for the day. Upon our return there was a brand new toaster there for us. He has a very simple but clean home. The beds are very comfortable- a must! Excellent location with great local restaurants within walking distance!