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                        Good! 3.8/5
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                                  Very Good! 4/5
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                                                                                                      Cowan Holiday Homes & Apartments (300+)

                                                                                                       

                                                                                                      Recent Reviews

                                                                                                      First, let me start by saying that we LOVED this unit and the location. My family of 4 was very

                                                                                                      4 of 5
                                                                                                      First, let me start by saying that we LOVED this unit and the location. My family of 4 was very comfortable here and the space was very clean and inviting. We loved watching the wild parrots from the balcony! We also loved the Milson's Point neighborhood. We found great restaurants in walking distance and there is a little convenience store right on the corner. The train station is a 3 minute walk and that made it super easy for us to get to all the places that we wanted to visit in Sydney. Our only complaint is with the check in/check out process. We came in after 6 and were asked to pick up our keys at a "Key Hub" location that was not near the unit. This was a little inconvenient because we decided to take a taxi from the airport. Once we got to the location to get the key, there was a problem and we could not retrieve the key. Meanwhile, we racked up a big taxi bill trying to decide what to do. We finally decided to have the taxi take us to the unit and wait there. We were locked out until the key was delivered to us. We were told that we could leave the keys on the counter at check out, but then we were asked to take them to the key hub location again. Thankfully, we were able to just leave them in the unit instead. All that being said, we would stay here again. Even though we did have this confusing issue, everyone that we talked to on the phone was super friendly and helpful! I wish I could give an overall rating of 5 stars because we did have such a great experience. My only advice is to make the check-in/check-out process a bit easier for guests. Maybe a "Key Hub" location that is closer to the unit?
                                                                                                      • Review Submitted: Oct 18, 2017
                                                                                                      • Date of Stay: Oct 2017

                                                                                                      Beautiful view, easy to access. Good experience

                                                                                                      4 of 5
                                                                                                      Beautiful view, easy to access. Good experience
                                                                                                      • Review Submitted: Sep 21, 2017
                                                                                                      • Date of Stay: Sep 2017