How to find and book the perfect vacation rental

It's as easy as search, book, stay

With over a million listings around the world, finding your perfect home away has never been simpler.

  • Explore properties on's website or on your mobile divice using our app.
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  • By completing your booking online and finalising payment on HomeAway, your payment and booking is automatically protected by our Book with Confidence Guarantee.
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  • Listings eligible for our Book with Confidence Guarantee have the Book with Confidence Guarantee icon on the property page.

Once you find a holiday home that meets your needs, you can either book your stay or ask questions.

Ready to book?

Complete your booking online and finalise payment on HomeAway.

  • Most of our listings can be booked—and paid for—online.
  • These listings feature a "confirmation within 24 hours" icon on the search page or banner on the property's listing page.
  • Click the "Request to book" button, enter your information, and your reservation request will be sent immediately to the property owner or manager.
  • Within 24 hours maximum (often much sooner!), you'll receive an email letting you know if your reservation request has been accepted or denied.

Not ready to book?

Or have questions for the owner?

  • You can send an email to the owner or property manager through our secure messaging system by clicking on the "Send a Message" link directly from the property's listing page.
  • We encourage our owners and property managers to respond in 24 hours or less.
  • If your conversations with an owner or property manager lead to an agreement to book the property, you will be asked to complete the booking directly through our website, or you will be sent a payment request to finalize payment on HomeAway.

Don't miss a response—stay in the know while on the go with our mobile app.


More and more properties on offer instant confirmation of your booking request. These are easy to identify due to the lightning bolt icon on the search results page or a property’s listing page.


Owners and property managers appreciate getting to know a little about the people wanting to stay in their home, so always feel welcome to share a little about yourself.


  • Once you've booked your stay, we want to help make your experience checking in and out as easy as possible so you can focus on creating special memories!

    Create your traveller account, or download our mobile app if you haven't already done so, so you can have access to the full details of your trip and more efficiently manage your communications with the property owner/manager.

  • Benefit from our 24/7 customer service through our Book with Confidence Guarantee for all stays you've booked online on HomeAway.

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  • After your stay, you can even let other travellers know how great it was by leaving a review.
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