With all the new functionality, your Reservation Manager can do a lot. Some features are only available to listings that use HomeAway Payments and online booking. How it works for you will depend on what features you use:
If you don’t have HomeAway Payments
Even without our secure payments option, Reservation Manager allows you to manage traveller enquiries and guest communications with templates and attachments, and send quotes. You can then manually enter reservations on the calendar and collect an offline payment method such as a mailed cheque, bank-to-bank transfer, or use another payment processing method.
If you have HomeAway Payments but not online booking
If you don’t use online booking, you have all the features listed in the paragraph above, and you can send payment requests to guests through HomeAway Payments. The guest can then pay using a credit card, and reservations are automatically added to your calendar. You can also set up payment schedules and automatic payment reminders, and refund deposits.
If you have HomeAway Payments and use online booking
For listings with both of these features, your Reservation Manager can do all of these things, plus travellers can use the “Book Now” feature to request a reservation and pay upfront to secure the request. You can still talk with the guest and have 24 hours to accept or decline the request. If accepted, the payment is automatically processed, and the calendar dates are automatically reserved by the system.