My wife, our 2 daughters and I stayed at this wonderful apartment in Lucca for 3 nights and had a great stay. The location is right in the heart of Lucca. You feel like a local. Lucca itself was a highlight of our stay in Italy and we travelled around for 4 months! Upon arriving in Lucca we neglected to follow Vanessa's instructions and got turned around. Vanessa and Annmarie came and picked us up and helped load our gear (and children) into the apartment. It was extemely helpful of them though I still feel a bit sheepish about needing rescue!
The apartment is large and beautiful, the maps with resto/shopping recommendations were very helpful and the welcome bottle of wine was delicious. We look forward to returning to Lucca and the apartment the next chance we get.