6/10 Okay
Sarah C.
10 Aug 2022
Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
Lovely Chateau for a Family Vacation
We have just returned from a family holiday staying at this impressive chateau.
Driving through the gates, the extensive grounds and the buildings themselves, with vines creeping up and along the stone walls, are most impressive. To the left is the swimming pool, which is great: clean and deep, and a very decent size. We loved it.
Going into the main house itself, clearly this was a dearly loved family home, with cherished momentos throughout. However, as an offering priced at a relatively premium level, some issues that we would consider basic ‘must haves’ were lacking. Addressing these would have transformed our experience:
• The entire interior, in particular the kitchen and the bathrooms, needs a thorough deep clean. The kitchen is very well equipped – with multiple culinary devices (although, with superb boulangeries nearby, we recommend leaving bread making for another time!). However, the level of dust and cobwebs indicated it hadn’t had a thorough clean for some time.
• Similarly, the bathrooms need a serious overhaul (and clean). At this price point, we would expect fittings to be in good working order (a shower head that is supported in its holder, a toilet seat that is not rickety and flaking)
• In addition, several of the beds, both frames and mattresses, could do with being replaced.
• There were several bicycles that we could use, but each needed attention before this could be considered: luckily one of us had brought basic tools, so we could inflate the tyres, align the wheels and brakes, lubricate the bearings etc. Even so, we could not describe the rides as comfortable, and it is certain that we would have used them far more if they had been well-serviced and maintained (or not mentioned at all - in which case we could have considered bringing or hiring our own bikes)
The dishwasher broke and we are grateful for our host’s rapid response to getting it fixed. There is ample outside games equipment. The gas bbq was excellent and got daily use and feeding the chickens/harvesting the vegetables was delightful.
The lovely local area provides numerous opportunities to enjoy the Charente river (kayaking, paddle boarding etc). We all enjoyed it!
It is telling that all the adults concluded the same: that we would happily return to the area, but not to the property. It is stunning, with enormous potential, but if it is to be used as an income-generating asset, we expected the basics to have been thoroughly covered.
Sarah C.
Stayed 7 nights in Jul 2022
