Good apartment with some drawbacks
This apartment has attractive rooms and is in a great location between the Rialto Bridge and Piazza San Marco. The bed is comfortable and the linens are great. However, there is currently (November 2013) significant restoration and construction work being done on the two adjoining buildings. You can easily reach out and touch the scaffolding that now blocks one of the living room windows, and spoils the view from the other.
The soundproofing between our apartment and the one above is not good. You can hear every footstep on the uncarpeted floor above, as well as the sounds of chairs scraping and drawers opening and closing. Voices carry clearly. One night, our upstairs neighbours came home around 11:00pm and had a meal and great conversation until after 1:00am. We couldn't go to sleep until they went to bed.
The bathroom is not the one shown in the listing. It is smaller, and the shower is at the top of two very slippery ceramic tile steps.
The apartment was not as well equipped as others we have stayed in: salt and pepper, paper towel or napkins, are always appreciated. Minor inconveniences, but they make a difference.
Tourists without a Car,
Owner's Response: Dear Guest,
thank u for your kind Review.
First of all my apologizes for works in the nearby: they were public safety manteinance works, oblijed after a huge thuderstorms serie that hit Venice
at the end of October. Public works cannot be avoided, they are for
our guests and other persons safety and they took just a couple of weeks.
Concerning sound proofing well, I can understand people coming from nations
where everythins is completely new are not used to hear noises from other aparts
and they hardly understand that a 700 yo building cannot be, even if perfectly restored, soundproofed as a new construction could be.
This is a characteristic of historical towns as Venice is and quietness is also awarded to people's respect and consciousness.
Furthermore you arrived in a most year's crowded period (1st November celebrations) where every "hole" was filled in.
This is also why u dind't find basics in the apart: we usually provide every apart with a full basic equipement. In that particular year's moment (most crowded, end of season) my associates didn't realize some basics were lacking and u didn't ask for (in the building there is a storeroom full of basics, just to provide it to the aparts, so just a word was enough).
Finally works are gone, soundproof is good for a XV Cent. building (u just were
unlucky with unpolite neightbours) and we will be even more aptentive to basics.
I really thank u for your useful Review letting me the possibility to inform my future guests about some important tips and also ameliorate our service.
Aurora Apart Owner
Helpful votes: 2/5
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