6/10 Okay
Dawn P.
8 Sept 2018
Adequate for our needs - but some issues
We stayed at this property for two weeks, using it as our base for Disney and other attractions in Southern California. We are from the UK and have previously used Home and Away on a number of occasions whilst staying in the USA. The house itself was more than big enough for our family of 4 and could easily have accommodated up to 8 people. The house itself is a bit outdated in terms of decor and furnishings - and whilst appliances (cooker, washing machine, TV, fridge etc are all modern and up to date) - many of the crockery, utensils etc are outdated, chipped and worn. I was disappointed by its upkeep in areas, the house itself was not very clean when we arrived - it felt like it had not been cleaned in a while and there was dust everywhere. We had to wash all utensils, saucepans etc before using as they were not very clean. In general I felt the house was a bit grimey.
The upkeep of the house was poor with a lot of broken/cracked floor/wall tiles patched up with grouting or sealant, slapdash paintwork, holes in window screens and ceiling tiles. The plumbing in the bathroom was also a bit dodgy (which suggests why a plunger was left by the toilet). The beds were Ok.
The owner was quick to respond to any requests and provided useful information before check in. You might want to consider a more detailed welcome pack - perhaps detailing nearest supermarkets, restaurants etc.
The property is near to Disney - but certainly not walking distance - top tip - we used Uber to get us from the property into Disney - far cheaper than the Disney carparks and quicker to get in and out of the park.
We appreciated the supplies that were provided, although might be worth checking some of the dates on them - the spices in the spice rack looked like they had seen better days. We were disappointed to find that there was no beach towels/beach items in the property, this is a shame, especially as the beach is not that far away.
It was great to have Netflix/Amazon etc - the TV was over the air - this did limit TV channel choices - with most of the available channels being in either Japanese/Korean or Vietnamese.
There was plenty of parking either out front or in the garage/yard. We preferred to park out the front, as it didn't feel very safe out the back. Burnt out cars etc.
Overall I have given 3 out of 5 for this property. Obviously each to their own - but for the price, I would have expected a better state of maintenance and cleanliness.
Dawn P.
Stayed 14 nights in Jul 2018
