8/10 Good
Sheree B.
1 Aug 2023
Liked: Cleanliness, check-in, location, listing accuracy
Lovely quiet stay close to Disney
Had a lovely stay at the property. It was in a lovely location, quiet and not overlooked. Windsor Palms was a great resort, not too big with good amenities, lovely warm salt water pool and staff we encountered were very friendly. The grounds were very well maintained.
5min drive to 192 so close to restaurants/ shops. Disney was within 15-25min drive depending on traffic. The property was just right for our family of 5, with 3 generations. Rooms were a great size and beds were comfortable, air con worked v well. The place was very well set up with starter items. We used the laundry facilities in the property without issue.
Cupboards were well stocked with crockery and pans, though a little too well as we struggled for space to put groceries!
The only issue we had was regarding a problem with the automatic locking system on the main door. It suddenly stopped working after a week and the door wouldn’t lock. So we were unable to leave until it was fixed. The main issue was not being able to contact the property management. The owner had set out clear instructions on how to contact property management. However the phones in the condo did not work and as we are from the UK did not have US cell phone, so used the resort phone. We couldn’t get hold of property management on any numbers and they did not respond to email. Luckily the owners were very responsive to us and they sorted us out promptly sending a helpful maintenance guy. Overall great stay and would go back!
Sheree B.
Stayed 14 nights in Jul 2023
