A nice place with the potential to be a great ...
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was more than helpful.
Overall, I recommend this vacation rental.
A nice place with the potential to be a great place...
We recently stayed at Cliffside and were pleased with our overall experience. The property is beautiful, and the grounds are well-maintained with lovely views. Our girls loved the sparkling pool and spent many happy hours there. One of the lifeguards, a young man named Michael L., was an absolute joy. His energy and helpfulness made our visit even more enjoyable. In addition to offering some excellent restaurant recommendations, Michael often went out of his way to assist us and other young families. All "customer service" should be so attentive! On the negative side, however, I was very disappointed with the condition of the carpets in our unit. They were stained and filthy - upon seeing them, I assumed that the rest of the unit must be just as dirty. The remainder of the unit was immaculate, however. Also, while the granite counters, steel appliances and tiled bathrooms were all top-notch, the couch and master bed were tiny and rock-hard. Although we are not big TV watchers, we never even turned on the living room TV because of its odd placement - to watch, one would need to sit sideways on the stiff couch and crane the neck upward at an impossible angle. Cliffside seems to put great effort into making the resort an upscale, inviting place for families. That is why the "negatives" really stood out and didn't mesh with the rest of the experience. Quite honestly, for nearly $500 a night, it was difficult for me to overlook my toddler’s blackened feet after running around on those carpets. With so much attention paid to the good things, I feel it would go a long way toward leaving guests with a better overall impression if equal attention were given to the carpets (wood floors, perhaps?) and cheap furniture. Overall, we did enjoy our stay at Cliffside, but the above issues really would make me think twice before paying that amount again. If the carpet and furniture issues were improved, however, Cliffside could become a yearly summer destination for our family!
Did you find this review helpful?