This apartment is perfectly located but run down & tired, especially the bathroom & refrigerator. We failed to note that the air conditioning (in bedroom only) was pre-programmed to come on 23.00hrs-08.00hrs only, or that the wifi was not 24hr. We also did not note that there was a roof top terrace (we found it accidentally on the 10th day of our 11 day stay) We also didn't know until our last day that we had access to a token operated washing machine. There were no towels, tea towels, bath matt (quite hazardous) or dish cloth, which we had to buy. We arrived on Sunday when all supermarkets are closed & did not have access to water or any basic provisions (except salt & half a roll of toilet paper) We requested & received clean sheets halfway through our stay. The apartment was clean, we loved the location & our terrace/patio. The beds were comfortable & the kitchen adequately equipped (just) Regine organised our taxis to & from the airport which was perfect & much appreciated, she also gave us directions to an internet cafe so that we could print off our boarding passes. I have travelled extensively over the last 10 years with Home Away & I have to say it was the least welcoming accommodation yet. Little touches like alerting guests to facilities such as token operated washing machine & rooftop terrace on their arrival, local information within the apartment, freedom to use air conditioning when necessary (30-35 degrees everyday - this was the hottest September in 30yrs+) towels, a bath matt, tea towel & dishcloth & perhaps advance warning that shops are closed on Sundays & basic provisions not available locally would all make so much difference & in my experience, is very much general practice. However, I accept this was a budget choice, and maybe I should have voiced my concerns, all in all we enjoyed our holiday & would definitely return to Guardamar.