1/5 Terrible
Jon P.
10 Oct 2023
Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
Do not rent this property
The pool was not heated as it was broken and awaiting a new part apparently. It appears that they knew this prior to the point where we could have cancelled the villa and obtained a full refund, which we would have done. The reason the pool needs to be heated is that one of our daughters has Pulmonary Hypertension and it is essential that she stays warm. She was therefore unable to use the pool as much as she wanted to and could only go in the pool in the late afternoon once the sun had heated it up a bit. There is a permanent campsite around 50m behind the villa. The photos of the pool on the website do not show how dirty the pool is it is around the top, above the level of the water. It is very green/black and doesn't look like it has been cleaned for a very long time. The bottom of the pool was constantly dirty too, so I suspect the pool filter system is not working correctly. In addition to this, the photos do not show the wall around 1m from the end of the pool. This is not safe for children at all, but there is no mention of this, or photos that show this on the website. One of my daughters fell on it and cut her hip. The sun loungers are very tired, dirty and torn in places. The building also looks unsafe in one particular section, where it is heavily cracked in places. This looks like subsidence. The final item to mention is the building was infested with roof rats No action was taken to resolve the issue whilst we were there.
Jon P.
Stayed 14 nights in Aug 2023