Overall pleasant experience
Good stuff first:
Instructions and concierge phone call: very helpful
Check-in/key retrieval/checkout procedure very smooth - no problem
First impression: very pleasant apartment, luminous, modern, clean, all appliances in working order
Location: very convenient, especially Goodge tube station really "just around the corner" as promised
2 WCs: very useful (we were four people) - one shower is really not a problem, we managed daily use all right
Instructions: detailed and helpful
Wifi: in perfect working order throughout our stay (very important)
Rather serious issue:
2nd bedroom really small, double bed was actually single+half bed. Had it been for children under 12, this room/bed could be almost adequate. However, since 2 adults used it, it was below standards.
Moreover, since the room is small, there is no space for night-tables, therefore even your phone/watch/alarm clock needs to be placed across the room (or on the floor) and not within arm's reach
Minor, not really expensive things missing and suggested improvements in details, that could make a difference:
No coffee machine in kitchen: A Nespresso/Tassimo/Dolce Gusto machine with a few samples would be welcome (apartment rented in France had one)
There was not enough room for all our bath/toilet accessories in WC/bathroom (toothbrushes/toothpastes, shaving machines, cosmetics, etc): a couple of shelves can easily fix this
No floor mat in bathroom
No towel hangers in bathrooms
adequate room for clothes but minimal clothe hangers (probably there were more but were "misplaced" by previous guests): installing not removable ones (as in hotels) could solve this problem.
No kitchen paper: cheap but almost indispensable
an arrangement with a pay-luggage storage place in the neighborhood for early check-in/late check-out could come in handy
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