Our Experience
Review Submitted: 07 October 2011
Date of Stay: September 2011
Comment Text: Our experience: The nearly 5-mile off-road drive to get to the
cabin was along crude, narrow, gravel rural lanes - fortunately we did not bring
our good vehicle! Upon arrival, the creek could not be seen from the cabin
front porch - the "vista" was of heavily treed forests all around. About
100-200 feet from the front porch, thru the heavy brush, we reached a 500-feet
tall (+/-) cliff. At the bottom is Cave Creek. The only way to access Cave
Creek, is to travel back off the property, down another rougher gravel lane,
approx. 1 mile, across a field - absolutely requiring a high-clearance 4x4,
unless you are a teenager or hale/hearty adult hiker. Water was low, muddy,
with algae/weeds - hardly a swimming hole; but, the bluffs were pretty -
somewhere up there was the cabin.
Back at the cabin, we were a group of five, including us two parents, our 2
young children and a grandparent. The grandparent needed to sleep on the main
floor near the bathroom, as was planned, yet no sheets were provided for the
sofabeds, as advertised. The VCR was not operable/cables missing for the kids
movies. The kitchen was less than clean. Doors to the basement bathroom and
laundry were locked. The first evening, the caretaker received our call for
sheets and access to the only usable shower (downstairs), and did not return our
call. (The shower head for the claw-foot tub/shower was hanging off the wall
attachment). We were later told by the Manager that the caretaker notified the manager/owner that night, who also did not call us at the mobile
number/email we supplied.
We left early, because the views were not as expected, we were unable to take
walks down to the creek daily, nor were we able to watch our movies, as planned.
We needed to run laundry, from all the chiggers in our clothes. And, the cliff
siting was dangerous for our young children and dog, and the grandparent had no
sheets.
Manager later apologized to us for our inability to "relax and enjoy" the cabin. . . Owner unwilling to work out remedy; non-responsive.
Owner's Response: From owner: Cave Creek Cabin offers 125 acres of wilderness in an authentic huge and modern log cabin that has been professional rebuilt with modern amenities like central heat/air, washer/dryer, complete kitchen, 2 full baths, ceiling fans, oversized covered porch, huge picnic table with fire pit overlooking the beautiful Ozark Mountains. The owner has a significant invested in the property and surrounding. The property is in a Wildlife Habit Program and offers a unique experience. This client complains about lack of water in creek, this summer was one of the dryest on record, the creek can reach widths of 40-50' during periods of rainfall and is typically at least 20' wide. Client complains about bluffs being dangerous but they are very far from cabin. No child is going to accidentally be in danger unless you let them get lost in the woods where any child lost in woods is in danger. There are two TVs in the cabin and if a cable was inadvertently missing as a result of a prior guest they still had the ability to watch their movies. Client complains about bugs...and that is another reason they left early and wanted a refund. This client obviously does not understand nature; there are bugs, there are periods of dry weather that affect the surroundings, late in the season vines grow, trees have leaves that block views but also provide shade. Private areas of beauty are off the beaten track, and taking hikes to get from one part of the acreage to another should not be something to complain about but to be grateful for. As owner the refund policy is clearly stated and it takes considerable funds to keep this marginally profitable experience available. I hope by reading this review and my response you have a better understanding of the experience Cave Creek Cabin provides and understand that this client was unfortunately looking for a different experience. I also encourage you to read the other feedback on this site and if this is the kind of experience you are looking for you will not be disappointed.
Helpful votes: 5/6
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