ReservationManager™ ExplainedUse ReservationManager to view and manage your enquiries and bookings in one place:
- Keep track of and respond to guest enquiries
- View information about future or prospective guests
- Update your availability calendar and log bookings
- Schedule and request guest payments
Stay organised with the easy-to-use interactive calendarEnter as much information as possible about the guest for future reference and repeat bookings.
- Add or edit guest reservations
- Review booking details
- Check the booking's payment status
- View guests' contact details and communications
Save time by using email response templatesRespond to your guests using ReservationManager’s email response templates that you can personalise and save.
Or you can continue to respond from your personal email, if you prefer.
Struggling to track down a guest email or booking confirmation?Use the quick search feature to search your enquiries and bookings by name or email.
Create and save tailor-made quotes to send to holidaymakersReservationManager enables you to pre-fill holidaymaker quotes with your rental rate information. All you have to do is send them to your guests.
Simplify your booking process by accepting online payments48% of UK holidaymakers prefer to book their holiday rental online*. You can now offer your customers a secure and reliable online payment option. You can also receive payments in multiple currencies - great for overseas visitors.
HomeAway property adverts with online payments get 98% more visits from holidaymakers**.
*Source: PhoCusWright European Vacation Rental Marketplace 2011
**Based on the number of page views per property advert in January 2013 amongst all HomeAway owners including 56,000 owners registered to receive online payments
Receive secure credit card payments onlineStandard Online Payments
This feature allows you to request holidaymaker payments via email and then receive secure credit card payments online. The 'HomeAway Payments' badge will also be added to your listing.
Review bookings and accept payments within 24 hoursExpress Online Bookings and Payments
Holidaymaker payments will be sent within 24-hours once you have reviewed and accepted their booking. The 'Book Now' and 'HomeAway Payments' badges will be added to your listing.