Simpsons Vacation to Naples 2013
We stayed at this property for 15 nights. Our first impression of the area was great - we have picked the right location, a gated community with 24 hour security. Briarwood is spotlessly clean & tidy in a very quiet area.
Our first impression on entering the villa was 'wow', a beautiful picture window view of the pool overlooking the lake from the lounge. This cannot be understated, it was really 'WOW'. On looking round the villa we thought it was beautifully decorated with good quality furnishings - Eileen & Geoff have great taste & we were very happy with our choice. The Villa was also very well equipped there wasn't really anything we needed that wasn't already catered for, even down to pool toys, beach chairs & cool box.
The pool & jacuzzi were lovely, enjoyed by all both young & old. The special added extra was turtles & otters in the lake which were lovely to spot and watch. No alligators thank god! The grounds and pool were also very well maintained, we had several visits during our stay.
The beds were SO comfy, again this can't be understated, I slept fantastically, the sign of being very relaxed & comfortable, just like being at home. I don't generally sleep well when I am away from home!
In terms of the management company, we had to contact them on our second day as we had a power cut during the night. On first impressions I wasn't impressed by the person that returned my call, however, the contractor that visited was excellent, very friendly and helpful and couldn't really do enough. One of the better management companies we have had to liaise with during our holidays to Florida.
In terms of cleanliness of the property, I thought it was very clean, such a lovely property, well decorated, maintained & very well equipped. Perfect.
During the booking process I found Eileen to be very efficient & a good communicator even down to asking us if we enjoyed our holiday when we were due to return home. Eileen gives you that extra personal touch you don't get at most holiday rentals. You really did feel as though you were staying in their home, that they love & want you to enjoy. We have never experienced this in other rentals we have stayed at.
In terms of things to do well Naples is such a beautiful place, we have been before this is why we returned, fantastic beaches, visit Naples pier we saw loads of dolphins, boat rides on the glades, Naples Princess Cruise, shopping and restaurants fantastic! We will return..
Owner's Response: Thank you very much Linda and Dean. We are so pleased that you all had such a good stay at the villa and enjoyed the great location and all that the house offers. We never rest on our laurels and are constantly improving and adding to the linens, decoration and Maintenance of the equipment etc. A large number of our guests are now regular returnees and they all say they are never disappointed on their return. We look forward to welcoming you and your family and friends back when you return to Naples again. You can be sure of receiving the same service from Geoff and I, We really appreciate you taking the time from your busy schedule to write this lovely review for us.
We hope it might help other guests make a decision to stay in one of our homes.
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