Central London,West End/theatreland:Soho/CoventGarden Balcony Apt Wifi

It actually gives me pleasure to write a review for this property. As previous apartments used whilst in London were unavailable we were directed to the Home Away site by our daughter and spent a month researching apartments before confirming a booking. We are so glad we did.

We found the general description and photographs accurate and the reviews of other tenants and their positive comments overall reflected our experience. The owners take an obvious pride in their property, evident from the furnishings, quality of fittings in bathroom and small kitchen, linen and numerous little touches which make a stay comfortable and rewarding.
We spent three weeks at the apartment with its main attraction being its location. It is really in the centre of all that one wishes to see. Tottenham Court Road underground is opposite, supermarkets moments away and three main bus routes within a fifty metre circle.

I must mention two things that other reviewers have not commented upon. The sounds of the two lifts being operated late at night can be annoying although we did find over time this depended largely upon who were in other apartments. In the first week of our stay they generally weren't used after about 11 pm. The other is the noise when windows were open at night, not from the Crossrail construction directly opposite but from traffic. There is excellent crossflow ventilation in the apartment and we tended to have windows open until we retired to bed then closed to block out most noise. They were very effective in this regard. However, on warm nights, which we experienced a few, it may be a little noisy to have windows left open.

Si James, the property manager, was great. He answered emails promptly and speaking with him from Australia on a few occasions, offered very helpful advice. My wife, a doctor, was booked in for a medical procedure following a preliminary visit earlier, and needed somewhere with a little comfort and space to recuperate and relax. The facilities in the apartment made this perfect for our needs/. We had a late evening flight and Si suggested we leave our bags at the apartment for collection later rather than take them to leave at Paddington Station as we have done in the past. We appreciated this and Si's time in explaining the features of the apartment. It was handy to know a phone call to him would be meet with a smile, patience and rapid assistance.

When next in London we will definitely consider using this apartment again.